Original Bespoke Services

Stage 1 - Consultation

The design process begins with a consultation with Sarah and either one or both of you (depending on how secret you want to be!). Here we take time finding out about you, what you like and dislike and get a feel for your style. It is useful to prepare a little before your consultation as to the type of piece you are after. If it’s a ring, think about the style you might like or that the person you’re giving the ring to will like, what stones you prefer - diamonds or coloured gemstones, what your budget is, and if you’re working towards a particular date.

If you're unable to meet in person or you live overseas we are happy for consultations to take place over the phone or via Skype or Facetime.

Stage 2 - Design

After this initial consultation work begins on the design and initial sketches will be shown within 2-3 weeks, from these sketches we will then work on them liaising with you until we have a final design ready to sign off at this stage we will also give you the cost for your final piece.

Stage 3 - Production

Once the design has been signed off your jewellery piece is made up in our workshop. Depending on the design your piece will be ready in 8-10 weeks from sign off.

Stage 4 - Your final piece

Once your piece has been completed and has met our highest quality standards it will be packaged in a beautiful Audrey Claude box and ready to pass to you via your chosen delivery method.

Questions:

Resizing:

One of the worries you may have is whether a ring might not be the right fit. Please don’t worry, we realise, especially if you buying a ring as a gift or a proposal, that it might be very difficult to know the exact ring size and so we offer a free resizing service on all bespoke rings.

How do I pay for the bespoke work?

The payment for bespoke work is broken into 3 stages;

• £150 deposit at the design stage before design work commences. This is deducted from the final cost of the jewellery.
• 70% of the final cost (less the £150 deposit) is due once your design is signed off and before production begins.
• The final balance is due on completion of your piece before it is delivered to you. If delivery is outside of the UK an additional delivery charge will be added.

Can I see my piece of jewellery as it is being made?

Having a piece of jewellery made just for you is a special experience and we will record the production process with photographs for you as it is being made.